AJCC October 2000

  

Does the Patient’s Logic
Turn You Inside Out?

by Dwight DeGeorge, D.C.

 

BJ Palmer spoke of the body’s innate ability to function from above down and inside out. Chiropractic philosophy tells us that growth, healing, and disease work the same way. It is this philosophy that makes us stand out as a profession and allows the chiropractic adjustment to facilitate healing and health through the expression of innate. When speaking with our patients, I have learned it is extremely important not to address them or speak to them from the outside in.

      There has been many times when I have encountered blank stares from patients who seemed to logically grasp the content of their chiropractic education. They speak about chiropractic care with myself and with the people working in our office. The thing missing is the passion and interest people have when something holds meaning to them. I have learned that pushing something on people when they are not ready for the information or for the experience, is an attempt at educating them from the outside in.     

      Bill came to my office several months ago and after seeing his x-rays chose corrective care. He attended the spinal care class and asked questions when the class ended. He seemed genuinely curious about the chiropractic services provided in our office, but was merely collecting information for himself. After 2 weeks of getting adjusted, Bill asked if he could cut the frequency of his visits to one time per week and still expect correction of his spinal and postural displacements. I explained to Bill that these periodic adjustments might help keep him comfortable, but would not take the pressure off his nervous system or change his posture the way it would need to for health to be free to express itself in his body. Bill explained he understood the need for consistency and he understood what the research was and was aware of my past clinical experience with an inappropriate treatment program to make spinal change, but he still wanted to test those theories and asked if he could come in to the office once a week to save time in his busy schedule. Bill had his opinions despite all evidence presented. He had different opinions even though he could explain how correction was made possible by effort, consistency and frequency. Bill requested we use him as an experiment and agreed to exercise and stretch at home daily. He left the office with plans to get adjusted only one time per week through the duration of 10 weeks of corrective care.

      Bill never even seemed to gain any flexibility in his range of motion during his daily activities. He never seemed to progress in traction and there were few changes on re-examination. After 10 weeks, we took a post x-ray. During the post report of findings, Bill was upset to learn his experiment failed and there was no change on his post x-ray. Bill still had trouble moving around and felt stiff and tight in his back at the end of the day. When asking why there was no change, I reminded Bill that we did this at his request as an experiment against the information from the available research and against my better judgement. Bill was quiet for a moment and asked if we could start over with corrective care several times per week.

      Bill understood the concept of subluxation and the regiment necessary for correcting it. During the post report when he was feeling discouraged, I asked him what he would have done if I had just refused to allow him to try his experiment. Bill said plainly that he would not have come back for more care. Instead of taking chiropractic out of Bill's life, he learned a lesson he needed to experience before he was able to consider the reality of the concepts he was exposed to in our office. Instead of living without chiropractic care, Bill ended up on a program of correction after having already paid for weekly adjustments over a 10-week period.

      I cannot understand why in spite of my best efforts, Bill insisted on doing things his own way. It was not my responsibility to tell him what to think. It is not my responsibility to tell him what decisions to make. It is my responsibility to educate him to the best of my ability for the purpose of conveying the best possible information to him. All we can do as doctors is educate and accept the decisions our patients make. If we push them, we are asking them to be force-fed information. This forcing of the body and the mind is addressing the patient from the outside-in. When patients are educated in a comprehensive, caring, genuine, entertaining, creative and specific way, they will make good decisions from the inside-out when they are ready. The time it takes to achieve this is up to the patient as long as the doctor has been doing his/her job in communicating the appropriate message to the patient.

      No matter what the logic and no matter what the evidence, true decisions are made from the heart. No amount of education can change the shape of someone's heart. Only the thoughts and interpretations of the individual patients when processing the information taught to them by their doctor can cause decisions to be made from the inside out. If the doctor did his/her job right, will the musings of information processing lead the patient from the inside-out to understand the importance of addressing the entire health from the inside out.

      As doctors, how do we know when the information has been processed and held inside instead of just being technically understood? The key is in the patients’ interest. It is in the smile they show when talking about their understanding of the subluxation. When the patients start to relate the subluxation to their life and the ability they have to live it well, they are more likely to refer their friends and family. It is at this time, they are ready for more information. Now they may become megaphones for the once monotone message found only in their logical minds which turns and warms in their brain and heart, like fresh rising bread in an oven.

Back to CBP® OnLine

 

CONTENTS

Attitude Adjustment

Biomechanical & Neuro responses to Adjustment

Communicating From the Inside Out

Normal Values in Anatomy, Physiology, Disease and Chiropractic

Thermography Mis-Education

Attitude Adjustment

2nd CBP® Seminar in Japan

Financial Repriortization

Ambulatory Translational Traction

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Percutaneous Radiofrequency Neurotomy...